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Fast delivery times, fastest in all of Europe!
Direct from the factory, everything from our own production
to design yourself, through our online tool
Pay afterwards with Billink

Frequently Asked Questions

Welcome to the Frequently Asked Questions (FAQ) page of VanDerEng BV. Here we have listed some frequently asked questions to provide you with the information you are looking for quickly and efficiently. If your question is not answered here, please Contact with us.

Company

VanDerEng is open from Monday to Friday between 08:00 and 17:30.

VanDerEng is located at Lijnbaan 45 in Heemskerk, located on the North Sea coast between Alkmaar and Haarlem. See contact for further details.

Click here to go to General Terms and Conditions.

Product

VanDerEng mainly processes the plastic materials HDPE, laser, PET, PS and Tyvek. More information can be found on our website under the heading materials.

The standard prices can be found on our site for each product. For customized products you can have a price quote drawn up by the commercial office staff.

For standard and customized products, a standard delivery time of 10-15 working days applies. Urgent deliveries are possible, but only in consultation. For complex productions or new productions, the delivery time may be longer than 15 working days. For more information about delivery times, see Shipping and Delivery.

At VanDerEng we use a minimum order unit for our products. These are indicated as standard on the product pages. If you need smaller quantities, you can always contact us Contact record.

In principle, VanDerEng does not keep stocks. This is the case for some standard items. These will be in stock in small numbers.

The roll winding determines how the labels are wound onto a roll. VanDerEng places its labels on the roll in the most commonly used way as standard.

We prefer to receive digital files in .PDF or .EPS. If you do not have this available, you can also send a .JPEG file. Please note that the quality of the printing may be less sharp.

 

Service

For each of our products in the webshop it is possible to add them to your quotation basket. You can also easily request custom models via the quote request page.

Orders can be placed by telephone, email or via the webshop. All orders are confirmed in writing.

VanDerEng processes quotation requests and orders within 1 working day.

  • For the status of a current webshop order, you can find the status in your account.
  • For offline orders, you can contact our commercial office service. Call to 088-88 10 800 or email to [email protected]

We would like to ask you to contact our commercial department to hear your story. This can be done via e-mail or telephone. Call to088-88 10 800 or email to [email protected]